Persoonlijk Zorgnetwerk: the client in control
A web application for collaboration and decision-making in care for children and young people.
Commissioned by Oog op Zorg and Huis voor de Zorg, we developed the Persoonlijk Zorgnetwerk (Personal Care Network). The application is built for complex situations, in which a family is dealing with several forms of care and support at the same time. The client is in control, keeps the overview and is at the centre.
One child, one family... and a whole series of care professionals
Around a family in a complex situation, several forms of care and support are often active at the same time. Each with its own file, its own perspective and its own vocabulary. Those who need the overview most usually have it least: the family itself.
The client is in control
PZN turns that relationship around. The client is at the centre, keeps the overview and decides who looks in and who has a say. Digital tools make new forms of collaboration possible; a shared language, openness, overview, control and independence of place and time form the core.
What the application does
Not yet another file, but a shared place where collaboration and decision-making actually happen.
The client decides who looks in
The care network belongs to the client, who keeps the overview of who is involved and is at the centre of decision-making, rather than hearing about it after the decision has been made.
One picture everyone can point to
Life domains of child, family and environment come together in one model. That gives everyone involved a shared language: you discuss the same situation in the same terms, even when you come from a different discipline.
Independent of place and time
Those involved do not need to be in the same room at the same time to reach a decision. Openness and overview are built in, so collaboration does not depend on who happened to be at the meeting.
Born between youth care and paediatrics
PZN grew out of an initiative between youth care and paediatrics and was developed further in the Parkstad region, where general practitioners are also involved.
PZN, too, was built with Polaris
The application was developed with Polaris, our software generator. Precisely in a domain concerning children and families, the standard layer underneath is no side issue: who may see what, who changed what, and how that remains demonstrable. That comes from the foundation rather than from manual work per project.